Shipping policy

We strive to provide a seamless shipping experience for our customers. Below are the details of our shipping policy:
1. Shipping Locations
 We currently ship within India through logistics service providers. 
2. Processing Time
•    Orders are processed within 1-3 business days after payment confirmation.
•    Orders placed on weekends or public holidays will be processed the next business day.
•    During peak seasons or special promotions, processing times may be slightly longer.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
•    Standard Shipping: Estimated delivery time is 3-7 business days within India.
•    Express Shipping: Estimated delivery time is 1-3 business days within India.
Note: Delivery times are estimates and may vary depending on external factors like customs clearance for international shipments or unforeseen logistical issues.
4. Shipping Costs
Shipping costs are calculated at checkout based on the value of the order.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress through the courier company’s website.
6. Shipping Restrictions
•    We do not ship to P.O. boxes or military addresses.
•    Certain dry fruit products may have shipping restrictions in hot or humid regions, as they are sensitive to temperature. We recommend express shipping to maintain product freshness.
7. Customs & Duties (For International Orders)
•    Customers are responsible for any applicable customs fees, duties, or taxes for international orders.
•    Customs clearance may cause delivery delays, and we are not responsible for delays caused by customs.
8. Shipping Issues
If you encounter any issues with shipping (e.g., delays, lost packages, or damaged products), please get in touch with the team at hellonutriverve@gmail.com within 5 days of the expected delivery date. We will work with the courier to resolve the issue and provide a suitable resolution.
9. Returns & Refunds
Please refer to our Return & Refund Policy for information on returns due to shipping damage or incorrect products.
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